Please read these terms carefully before using the Pavan Sree Kamadenu website or placing an order with us.
Welcome to Pavan Sree Kamadenu. These Terms & Conditions govern your use of our website and your purchase of products through our online store.
By accessing this website, browsing our products or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use the website.
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.
You must not attempt to gain unauthorised access to any part of the website, introduce malicious code, interfere with website functionality or use the website for fraudulent purposes.
We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.
We make reasonable efforts to ensure that product names, descriptions, images, prices and other information displayed on the website are accurate and up to date.
However, product packaging, appearance, colour, size or other visual characteristics may vary slightly from images displayed online.
Product availability may change without prior notice. We reserve the right to limit quantities or discontinue products when necessary.
Placing an order on our website constitutes a request to purchase the selected products. An order is subject to acceptance and availability.
Once an order is successfully placed, you may receive an order confirmation through the contact information provided during checkout.
We reserve the right to cancel or decline an order in circumstances including product unavailability, pricing errors, suspected fraudulent activity or other legitimate operational reasons.
If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund process.
Product prices displayed on the website are the prices applicable at the time of purchase unless otherwise stated.
Prices may change from time to time due to changes in product costs, taxes, promotions, offers or other business factors.
Payments must be completed using the payment methods available at checkout.
We do not knowingly store complete payment card details on our website. Payment information may be processed by authorised third-party payment service providers.
We aim to process and dispatch orders within the timeframe communicated on the website or during the ordering process.
Delivery times may vary depending on the delivery location, courier availability, weather conditions, holidays and other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information at checkout.
If an order cannot be delivered because of an incorrect address, unavailable recipient or repeated delivery attempts, additional delivery arrangements may be required.
Cancellation and return eligibility depends on the product, order status and applicable return conditions.
Customers should contact us as soon as possible if they wish to request cancellation before an order has been processed or dispatched.
Products eligible for return must generally be unused, unopened and in their original condition and packaging, unless the applicable return policy provides otherwise.
Certain products may not be eligible for return for hygiene, food-safety or other legitimate reasons.
Please contact our support team before sending any product back to us.
Where a refund is approved, it will generally be processed using the applicable payment method or another appropriate method agreed upon with the customer.
The time taken for the refunded amount to appear in your account may depend on your bank, card issuer or payment service provider.
Refund eligibility may depend on the condition of the returned product, order status and applicable return policy.
If you create an account on our website, you are responsible for keeping your account credentials confidential.
You agree to provide accurate information and notify us if you believe your account has been accessed without authorisation.
We may suspend or restrict an account where necessary to protect our website, customers or business from misuse.
The content available on this website, including our logo, brand name, product images, graphics, photographs, text, design elements and other materials, may be protected by applicable intellectual property laws.
You may view and use the website for personal shopping purposes, but you may not reproduce, copy, distribute, modify or commercially exploit our content without appropriate permission.
We take reasonable care in operating our website and fulfilling customer orders.
To the extent permitted by applicable law, Pavan Sree Kamadenu will not be responsible for losses caused by circumstances beyond our reasonable control, including interruptions caused by internet services, payment providers, logistics providers, natural events or other external circumstances.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.
Our website may use third-party services for payment processing, shipping, analytics, communication, hosting and other website functionality.
These services may operate under their own terms and privacy policies. We recommend reviewing the relevant third-party terms where applicable.
We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices or applicable legal requirements.
Updated terms will be published on this page along with the revised "Last Updated" date.
Your continued use of the website after an update means that you acknowledge the updated terms.
These Terms & Conditions shall be interpreted in accordance with the applicable laws of India.
Any dispute arising from the use of this website or purchase of products shall be subject to the applicable legal and consumer dispute-resolution mechanisms available under Indian law.
If you have questions about these Terms & Conditions, your order, cancellation, returns or any other matter, please contact our team.
